Contact
Tell us what you were doing and what happened instead. That one detail usually turns a long thread into a single reply.
Last updated:
Write to [support email address]. We answer in English. A reply normally arrives within [response time] on working days.
What to include
- Billing or subscription questions: the email address you paid with, and the date of the charge. Never send card numbers — we cannot accept them and do not need them.
- Something looks wrong in the builder: the template you were using, the step you were on and what you expected to see.
- The PDF does not look like the preview: tell us which browser and whether the resume has a photo.
- Privacy requests: see the Privacy Policy for what we can act on and how identity is confirmed.
What we cannot do
We do not write or review resumes on request, and we cannot give legal, immigration or employment advice. What we can do is make the tool behave correctly and explain how a feature is meant to work.
Company details
Operator: [Legal entity name]. Registered address and company registration number will be published here before launch.